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Home >Service & Support >After Sales Service
After Sales Service
Product Problems?- "My Product Has A Problem! What Can I Do?" Mnstar undertakes the strictest Quality Control of any China supplier you could find. If, unfortunately, the product you bought seems to have a problem, please find below the details of how we can help you...
- Product Warranty
- All our products come with a 12 month warranty. This means if there is a quality defect that causes the device to be unacceptable for sale or unusable during the 12 months after dispatch from our warehouse, we will accept a return and either repair the item, replace the item with an identical new item, replace the item with an equivalent item that you accept.
- Instructions For Returning Faulty Goods
- What Can I Do If the Products I Got From Mnstar Has A Problem? Before returning goods, please contact us first to discuss the issues you are having. In over 90% of cases we are able to sort out the problem by giving technical support, without you having to send anything back.
